MANAGED COLOCATION SERVICES

Businesses choose Constellate Colocation for reliable infrastructure and service. When your business needs more than ping, pipe and power, Constellate offers managed service contracts and SLAs. Whether your needs are OS management, clustering, SAN management, or any of our other offerings, Constellate Managed Colocation Services are your answer.

ASSESS

A Constellate team assesses existing hardware and applications and builds a technical roadmap for the future. The collaborative discovery process explores the needs of your company and the supported services that allow you to return the focus to core competencies and profitability.

DESIGN

The managed services and monitoring contract is designed for the customer’s specific hardware, application and service needs. The solution as a whole is considered to ensure that Constellate engineers fully support the needs of the business. Once both parties are comfortable with the equipment and service design, Constellate takes over as the responsible party for the customer’s entire IT operation housed within the Constellate facility.

IMPLEMENT

All customer hardware is placed into the production colocation facility according to the design, tested and monitoring points are set up, ensuring Constellate’s care for your Managed Colocation solution. Application management is available with an SLA to guarantee availability for your critical business functions.

MANAGE

A team of experts in networking, security, hardware, software and technical design handles day-to-day management of the infrastructure. Healing Hands technical experts are onsite at all times for Constellate Managed Colocation accounts, ensuring that when immediate hands-on service is needed, someone is there in the Data Center, in front of the servers to perform the necessary service.

Benefits of Constellate Managed Colocation:

• Same operational benefits as managed servers with tax benefits of hardware ownership
• Leverage investments in owned equipment and software
• Divest responsibility of installing, managing, updating and monitoring security patches and service pack testing and installation
• Access to full staff of technical experts for routing, security, software, and hardware needs – available 24 hours a day, every day
• Focus on your business’s core competencies, leaving infrastructure management and monitoring to Constellate

Contact a Constellate Account Executive for your custom Colocation Proposal and to begin the process to Assess, Design, Implement, and Manage your Business Continuity project.